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Complete the form below to submit a request to our customer service team, or send your question tocandidatesupport@naylor.com.
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  • 开户要收费吗?
  • There is no charge to register an account.
  • Do I have to type my cover letter into the boxes?
  • You may copy and paste a text version of your cover letter into the cover letter fields, make any edits, and then submit the online form.
  • 为什么有些招聘广告不显示招聘公司的名字?
  • 一些公司选择保密地列出他们的广告。在这种情况下,你需要在线提交申请,如果雇主认为你很适合他们的职位空缺,他们会联系你,提供更多信息。
  • How can I expand my search options - Advanced Search?
  • To view additional search options click on the arrow to the right of the "Search Jobs" button. This will expand the Search box to display specific criteria such as state, job type, category, etc.
  • I have applied for a job or multiple jobs, but have not heard from one or more employers. Will my applications be acknowledged?
  • 当你的简历通过电子邮件发送给某个特定的雇主后,他们就有责任联系你。有些雇主会联系每一个求职者,但许多雇主只会联系他们感兴趣的求职者。Please note that jobs remain open on the site until it is noted that "this job has been closed" under your Job Applications section.
  • 如何判断申请是否成功递交?
  • 要查看提交的申请,你可以点击账户Overview页面上的“查看所有申请”链接。这将使您看到在过去12个月内提交的申请列表。它会提供职位名称,雇主,申请日期,并会让你知道它是通过就业中心提交的,还是这个申请没有通过特定的就业中心。如果它是通过就业中心提交的,你可以点击“查看申请”链接,它会显示你提交给特定雇主的申请。
  • How do I update my contact information online?
  • Once logged into your account, click on the "Update Your Profile" link on the Overview page. This will begin walking you through the information in your profile. On the second screen you will have the opportunity to update your name, address, email and phone number. Proceed through the process to ensure all is saved and complete. If you are unable to locate a previously used login, you may contact customer service online to have the information sent to your new e-mail address. Be sure to note any previously used e-mail accounts that you may have entered when registering.
  • When I apply for a job, will I be able to choose which document/CV/resume I would like to attach?
  • Yes. Once applying for a job, you can choose to attach up to five (5) documents.
  • Can I upload multiple resumes/CVs/documents to my account?
  • You can upload up to five documents into your account. When you submit an application, you can choose which documents you would like to attach.
  • 我刚刚接受了一份很棒的工作,但我不想再找了;我可以从你的服务中删除我的简历吗?
  • Congratulations! You can remove your CV/resume from your account; however, you may wish to keep it in the database in the event that you should need it again. You can edit the visibility of your profile to keep your information and all documents confidential. Click on the "Update Visibility" link on the Overview page of your account. you can then choose the "Private" option which will keep all of your information saved within the account as needed. Click "Save & Continue" and your status has been updated.
  • What is a cookie?
  • cookie是网站在你的硬盘上写入的信息,以便以后它能记住关于你的一些事情。(更严格地说,它是由服务器存储在客户端/服务器通信的客户端以供将来使用的信息。)通常,cookie会在使用特定站点时记录您的偏好。使用web的超文本传输协议(HTTP),对一个网页的每个请求都是独立于所有其他请求的。由于这个原因,网页服务器不记得它以前发送给你的网页,也不记得你以前访问过的任何东西。cookie是一种允许服务器将自己关于您的信息存储在您的计算机上的机制。您可以查看已存储在硬盘上的cookie。cookie的位置取决于浏览器。Internet Explorer将每个cookie作为一个单独的文件存储在Windows子目录下。Netscape将所有的cookie存储在一个cookie .txt文件中。
  • 我想直接和公司联系;我如何取得他们的电话号码?
  • 除非雇主在招聘启事中列出他们的电话号码,否则你将无法联系到他们。不过,你可以在网上提交申请,并附上一封求职信。然后雇主可以联系任何与他们职位匹配的应聘者。
  • 我已经上传了我的简历到我的帐户,但文本没有包装。当雇主看到它时,它会是什么样子?
  • The text does wrap automatically wherever a hard return was used in the original document you pasted, and will appear wrapped when an employer views it.
  • Can I make edits to a submitted application?
  • 一旦申请提交,你的信息就会立即发送给雇主,所以你不能撤回或修改申请。这就是为什么在提交申请之前要再三检查你的所有信息,并确保在点击“申请”按钮之前附上正确的文件是很重要的。
  • What is a Job Alert?
  • 工作提醒每天都会向您发送符合工作提醒标准的所有新增工作的电子邮件。要创建一个工作提醒,登录到你的帐户,进行工作搜索,然后点击红色的“给我发邮件工作提醒”按钮。这将把搜索保存到您的帐户作为一个工作提醒。
  • How can I Browse jobs by state and category?
  • 目前在就业中心的“工作”栏下有一个“浏览”标签。以下是按州、类别、类型和级别列出的职位数量。然后你可以点击你感兴趣的选项,查看完整的职位列表并申请。
  • 我有这个网站的多个帐户;我能把它们合并成一个吗?
  • 我们无法合并帐户。但是,我们可以删除帐户。如果您希望删除帐户,请向客户支持发送请求,并注明您想删除的帐户的登录和密码信息。
  • 我收到一个错误消息,告诉我“cookie”没有启用。我该怎么办?
  • Microsoft Internet Explorer 7.x: Open your browser. From the program menu, select “Tools” and then “Internet Options.” Click the “Privacy” tab. Click the “Advanced” button. Choose to accept both First and Third Party Cookies then click “OK” to save your changes.Microsoft Internet Explorer 6.x: Open your browser. From the program menu, select “Tools” and then “Internet Options.” Click the “Privacy” tab. Click the “Advanced” button. To enable this functionality, move the settings bar on the left to the bottom. The description box on the right will read, “Accept All Cookies.” Click the “OK” button to save your changes.Microsoft Internet Explorer 5.x: Open your browser. From the program menu, select “Tools” and then “Internet Options.” Click the “Security” tab. Click the “Custom Level” button. To enable this functionality, in the “Reset Custom Settings” section, select “Medium” in the “Reset To” section, and then click the “Reset” button. Alternately, in the “Settings” section, scroll down to the “Cookies” section, and under “Allow per-session cookies (not stored)” and “Allow cookies that are stored on your computer”, select either “Prompt” (which will present you with a dialog box every time a cookie is read from or written to your hard drive) or “Enable” (which will read from or write a cookie without user interaction.) Click “OK” to close the “Security Settings” window, click “Yes” in the resulting warning box, and then click “OK” to save all changes. You can now close the “Internet Options” window.Netscape Communicator 4.x: Open your browser. From the program menu, select “Edit” and then “Preferences.” Click the “Advanced” heading of the Category tree. In the “Cookies” section, select the “Accept all cookies” radio button. If you would like to receive a warning before the browser writes a cookie to or reads a cookie from your hard drive, also select the “Warn me before accepting a cookie” check/tick box. Click the “OK” button at the bottom to save these changes and close the “Preferences” window.Microsoft Internet Explorer 4.x: Open your browser. From the program menu, select “View” and then “Internet Options.” Click the “Advanced” tab. Scroll down to the security section to the cookies subsection. Select either “Prompt before accepting cookies” (which will present you with a dialog box every time a cookie is read from or written to your hard drive) or “Always accept cookies” (which will read from or write a cookie without user interaction). Click the “OK” button to save all changes and close the Internet Options window.Netscape Navigator 3.x: Open your browser. From the program menu, select “Options” and then “Network Preferences.” Click the “Protocols” tab. In the “Show an alert before” section, make sure the “Accepting a cookie” check/tick box is selected. Click the “OK” button at the bottom to save these changes and close the “Preferences” window. Microsoft Internet Explorer 3.02: Open your browser. From the program menu, select “View” and then “Options.” Click the “Advanced” tab. In the “Warnings” section, make sure the “Warn before accepting cookies” check/tick box is selected if you would like to receive a warning before a cookie is read from or written to your hard drive. Click the “OK” button at the bottom to save these changes and close the “Options” window.AOLTo access internet options, click “Preferences” on the AOL toolbar. Next, choose the “WWW” icon. A small window will pop up with your Internet Explorer preferences. Follow the instructions for Internet Explorer below for the version of Internet Explorer you are running
  • 当我试图上传文档时,我收到一个错误。我该怎么办?
  • 如果您在尝试上传文件时遇到错误,请致电888-491-8833联系客户支持寻求帮助。
  • 我的cookie已启用,但我仍然收到一个错误。我该怎么办?
  • 如果在浏览器上启用cookie不能解决问题,或者cookie已经启用,那么可以遵循三个非浏览器特定的步骤:检查日期和时间。如果你的日期错误超过一天,你的网络浏览器将拒绝cookie,网络服务器将认为你的浏览器禁用了cookie。在Microsoft Windows 9x / NT / 2000系列操作系统上,必须打开“日期/时间属性表”。要做到这一点,点击“开始按钮”,然后是“设置”,然后是“控制面板”。找到并双击“日期/时间”图标。验证日期和时间是否正确。如果您没有使用Microsoft Windows操作系统,请查看系统文档,了解如何设置日期和时间。个人/企业防火墙。如果您在公司网络上运行,请与您的系统管理员确认您的公司是否有防火墙,以及它是否被配置为阻止cookie,从而阻止我们的网站的完整功能。如果您在家用计算机上操作,您可能安装了个人防火墙套件,该套件可能被配置为拒绝cookie添加额外的安全性。 Check your software documentation to enable cookies. Browser-reset utility. Contact a technical support representative for instructions on the use of the browser-reset utility. This utility flushes the data stored in your cookie and does not affect the cookies used for other sites.